Our safari experts are always here to help.
The TripBuilder is a great tool, but it will never replace the expertise and personal attention of our planners.
Our American Office
824 Healdsburg Avenue
Healdsburg, CA 95448
Mon-Fri 8:30 AM to 5:00 PM PST
Our Africa Office
Phone: +27 21 433 2752
Mon-Fri 8:00 AM to 5:00 PM SAST (GMT +2)
The Bushtracks Traveler Trust Account – Protecting Your Payments
When you make payments to Bushtracks for a luxury Africa safari trip, your funds are maintained in a separate Traveler Trust Account managed by Bank of the West. This means we can refund you at any time per your request and upon the agreed booking terms and conditions.
Member of California Seller of Travel
Bushtracks is also a California registered company, which means we are required under the California Seller of Travel Law (CST) to maintain a separate Traveler Trust Account. California Seller of Travel # 2022311-40.
Emergency Insurance Included
Bushtracks Expeditions automatically covers you for International Medical Evacuation Insurance ($100,000) and Accident/Sickness Medical ($25,000 per incident) for travel with us. Should you experience medical problems during your luxury safari tour, from minor illness to major emergencies, this insurance may cover, subject to policy terms and limits, your foreign medical and hospital expenses as well as your emergency medical evacuation and transport expenses. Pre-existing medical conditions are not covered by the policy.
Trip Cancellation/Interruption Insurance
Optional Trip Cancellation insurance is available at an additional cost through Travel Guard. If the insurance is purchased within 21 days of initial trip payment, a waiver of the pre-existing medical condition exclusion will be provided at no additional cost.
To enroll online click this link or phone Travel Guard at 1-866-385-4839, please mention Bushtracks as your travel supplier.